💬 FAQ

🔻 Do I need to prepare anything?

Nope! Just show up. We’ve already done the heavy lifting with your audit.
If you want to bring any numbers like open rates, SMS revenue, or goals — feel free.
You can also email them before the call so we can review them, but it’s not required.

🔻 What if I already have email flows running?

Perfect — we’ll audit them. Most brands have a few flows set up, but they’re missing segmentation, smart timing, or actual optimization.
We’ll show you exactly what’s working, what’s underperforming, and where the revenue leaks are.

🔻 Do I need Klaviyo to work with you?

Yes — our entire system is built around Klaviyo because of how powerful it is for data-backed strategy, SMS, and integrations.
If you’re not on Klaviyo yet, we can migrate you.

🔻 Is the zoom a sales call?

Nope. This is a strategy session. If we both feel like there’s alignment and potential, we’ll walk you through what working together would look like — no pressure.

🔻 How do I know if I'm a good fit?

If your brand has traction (revenue, traffic, or an engaged list), and you’re ready to scale email/SMS seriously — you’ll likely be a great fit.
We’ll also let you know on the call if we think your brand isn’t ready just yet.

🔻 What if I already work with an agency?

No problem. Many clients come to us after outgrowing their current setup.
We’ll show you how our process is different — and if we’re not a better fit, we’ll say so honestly.

🔻 What makes your approach different?

We don’t use plug-and-play templates.
We build everything custom, backed by your brand voice, your customer data, and proven strategy — all launched through our 42-day sprint, with weekly reporting and direct Slack access.

🔻 How long does it take to launch?

Once we’re aligned and contracts are signed, we get started immediately.
Most accounts have high-performing flows and pop-ups live within 10–14 business days.

🔻 Will I see results fast?

Yes — many of our clients see results within the first 2–3 weeks after launching.
We focus on fast wins and long-term growth systems. Our average sprint generates a 3x–5x ROI.

🔻 Do you work with small brands?

Yes, if you have at least 800+ email subscribers and 2,500+ site visitors/month.
We’ve helped early-stage brands grow email to 30–40% of total revenue within weeks.

🔻 Do you do SMS too?

Absolutely. We specialize in both email and SMS. We integrate SMS into key touchpoints and flows, so it doesn’t feel spammy — just impactful.

🔻 Do you help with pop-ups and opt-ins?

Yes — we design, write, and install high-converting pop-ups for desktop and mobile.
Many clients see 10–20% lift in list growth from this alone.

🔻 Can you audit my current setup before I commit?

That’s exactly what the audit is for.
We’ll show you what’s missing, what’s underperforming, and what kind of ROI you’re leaving on the table.

🔻 Do you do newsletters too?

Yes, but only if you also have your flows set up correctly.
Flows generate consistent revenue, and newsletters work best after those are in place.

🔻 Do I need to provide copy and design?

Nope — we do all of that for you. You’ll approve everything, and we’ll customize it to your brand.
We’ll also gather references and examples so our work aligns visually and tonally with your vibe.

🔻 Will I have access to the work you do?

Yes — you’ll own everything. We work inside your Klaviyo account and document every flow, segment, and strategy.

🔻 How much does it cost?

That depends on your brand’s stage and what you need.
We’ll walk through your options on the Zoom call — and only recommend what we think will actually get you results.

🔻 What happens after the Zoom call?

If we’re aligned, we’ll send you:

1. A proposal with exact pricing

2. Your contract + invoice

3. A kickoff call link to plan your sprint
   Then we launch your new flows within 14 days.

🔻 Is this a monthly retainer or a one-time sprint?

We offer both — you can start with our 42-day ROI sprint, and if you love it, you can roll into ongoing growth support.

🔻 What if it doesn’t work?

If you qualify and follow our process, we guarantee a 3x–5x ROI — or your money back.
We only take on brands we’re confident we can win with.